Work

The role of people in the Customer Relationship Management (CRM) eco-system within South African private banks : an internal stakeholder perspective

Year: 2017

Type: dissertation

Author: Mpho Eugenia Ramatong

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2785799664

Cites: 114

Cited by:

Related to: 10