Work

Relational benefits research: a synthesis

Year: 2015

Type: book-chapter

Source: Edward Elgar Publishing eBooks

DOI: 10.4337/9781783478637.00007

Authors: Dwayne D. Gremler, Kevin P. Gwinner

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2797957219

FWCI: 5.311

Cites:

Cited by: 23

Related to: 10