Work

Delivering Quality Service

Year: 1990

Type: book

Author: Valarie A. Zeithaml

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2799071688

FWCI: 32.3

Cites:

Cited by: 1,321

Related to: 10