Work

Standardizing delivery processes to support service transformation: A case of a multinational manufacturing firm

Year: 2018

Type: article

Source: Computers in Industry

DOI: 10.1016/j.compind.2018.04.010

Authors: Alice Rondini, Giuditta Pezzotta, Sergio Cavalieri, Mohamed-Zied Ouertani, Fabiana Pirola

Institutions: University of Bergamo, ABB (Germany)

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W2802307553

FWCI: 4.472

Cites: 57

Cited by: 16

Related to: 10