Work

Customer participation in service recovery

Year: 2016

Type: dissertation

Source: Työväentutkimus Vuosikirja

Author: Jåfs, Katarina

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2803203306

Cites: 47

Cited by:

Related to: 10