Work

Hospitality servicescape effects on customer-employee interactions: A multilevel study

Year: 2018

Type: article

Study design: Observational Study

Source: Tourism Management

DOI: 10.1016/j.tourman.2018.11.013

Authors: Kostas Kaminakis, Kalipso Karantinou, Christos Koritos, Spiros Gounaris

Institutions: Metropolitan College, Athens University of Economics and Business, Alba Graduate Business School, The American College of Greece, The American College of Greece, University of Strathclyde

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W2805919635

FWCI: 14.34

Cites: 182

Cited by: 92

Related to: 10