Work

Factors Affecting the Quality of Customer Service in the Banking Industry in Kenya A Case of ECOBANK Kenya, Nairobi Region

Year: 2016

Type: dissertation

Author: Mercy Mose N. Salim

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2808003351

Cites: 14

Cited by: 1

Related to: 10