Work

Positive Customer Churn: An Application to Online Dating

Year: 2018

Type: article

Study design: Observational Study

Source: Journal of Service Research

DOI: 10.1177/1094670518795054

Authors: Andrea Dechant, Martin Spann, Jan U. Becker

Institutions: Ludwig-Maximilians-Universität München, Kühne Logistics University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2889168252

FWCI: 3.578

Cites: 77

Cited by: 20

Related to: 10