Work

Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults

Year: 2018

Type: article

Source: Computers in Human Behavior

DOI: 10.1016/j.chb.2018.08.048

Authors: Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert, Kassandra Ross

Institutions: Auburn University, University of Florida

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

Funders: National Science Foundation, U.S. Department of Agriculture, Alabama Agricultural Experiment Station

Awards: CHS: Small: Collaborative Research: Mobile Language-Based Aids for Intelligent Decisions, CHS: Small: Collaborative Research: Mobile Language-Based Aids for Intelligent Decisions

OpenAlex ID: W2889310216

FWCI: 25.32

Cites: 71

Cited by: 543

Related to: 10