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Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer Loyalty

Year: 2018

Type: article

Study design: Observational Study

Source: Journal of Business Ethics

DOI: 10.1007/s10551-018-4015-y

Authors: Oriol Iglesias, Stefan Markovic, Mehdi Bagherzadeh, Jatinder Jit Singh

Institutions: Esade, Universitat Ramon Llull, Copenhagen Business School, NEOMA Business School, EADA Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2890415629

FWCI: 36.68

Cites: 140

Cited by: 635

Related to: 10