Work

Customer Experience and Its Marketing Outcomes in Financial Services: A Multivariate Approach

Year: 2018

Type: book-chapter

Study design: Observational Study

Source: Springer eBooks

DOI: 10.1007/978-981-13-1334-9_7

Authors: Swati Raina, Hardeep Chahal, Kamani Dutta

Institutions: Lovely Professional University, University of Jammu

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2890740251

FWCI: 9.499

Cites: 42

Cited by: 18

Related to: 10