Work

Antecedents of social capital and its impact on satisfaction and Loyalty

Year: 2018

Type: article

Study design: Observational Study

Source: Journal of Hospitality Marketing & Management

DOI: 10.1080/19368623.2018.1510798

Authors: MiRan Kim, Ronald F. Cichy, Lu Zhang, JungHee Yu

Institution: Michigan State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2891994968

FWCI: 2.11

Cites: 141

Cited by: 19

Related to: 10