Work

Product-Service-Systems

Year: 2017

Type: article

Abstract: Despite their very similar objectives, delimitations or associations between the two business types of mass customization and providers of product-service-systems (PSS) cannot be found in literature. In the following article, both business types are compared with each other and mapped into a common businesstypological framework, the product-process-baseline-change matrix. Following that, the development of PSS is characterized especially with regard to the (re-)configurability of PSS over the life-cycle. Since product configuration is one of the key tools in the development and the customer co-design process in mass customization, its application to PSS is evaluated and present PSS-configuration approaches are discussed.

Source: Institutional Repository of Leibniz Universität Hannover (Leibniz Universität Hannover)

DOI: 10.15488/10763

Authors: Gembarski, Paul Christoph, Lachmayer, Roland

Institution: Leibniz University Hannover

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2893276527

FWCI: 0.397

Cites:

Cited by: 11

Related to: 10