Work

ANALISIS PENGARUH KUALITAS LAYANAN, KETEPATAN WAKTU PENGIRIMAN DAN FASILITAS TERHADAP KEPUASAN PELANGGAN (Studi pada J&T Express Kota Semarang)

Year: 2018

Type: article

Study design: Observational Study

Source: DJA : Diponegoro Journal of Management

Authors: Brillyan Jaya Sakti, Mahfudz Mahfudz

Institution: Diponegoro University

Language: Indonesian

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2896462081

FWCI: 1.758

Cites:

Cited by: 18

Related to: 10