Work

Does Service Quality Perception in Omnichannel Retailing Matter? A Systematic Review and Agenda for Future Research

Year: 2018

Type: review

Source: Springer eBooks

DOI: 10.1007/978-3-319-98273-1_4

Authors: Shahriar Akter, Muhammad Ismail Hossain, Steven Lu, Sutapa Aditya, Tasnim M. Taufique Hossain, Uraiporn Kattiyapornpong

Institutions: University of Wollongong, University of Dhaka, The University of Sydney, Long Island University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2903530689

FWCI: 1.341

Cites: 87

Cited by: 43

Related to: 10