Work

The Effect of Perceived Waiting Time on Customer’s Satisfaction: A Focus on Fast Food Restaurant

Year: 2018

Type: article

Study design: Observational Study

Authors: Johanudin Lahap, Rabiatul Iylia Azlan, Khairil Anuar Bahri, Noraslinda Mohd Said, Dahlan Abdullah, Razlan Adli Zain

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2905452908

FWCI: 2.11

Cites: 17

Cited by: 17

Related to: 10