Work

Antecedents and outcomes of psychological contract breach: Coping behaviour as a mediator of the effects of feelings of violation related to service outcomes

Year: 2018

Type: dissertation

Study design: Observational Study

Source: ORCA Online Research @Cardiff (Cardiff University)

Author: Mashhour H. Baeshen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2905481713

Cites: 551

Cited by: 1

Related to: 10