Work

Achieving service quality and students loyalty through intimacy and trust of employees of universities

Year: 2018

Type: article

Study design: Observational Study

Source: International Journal of Educational Management

DOI: 10.1108/ijem-09-2017-0251

Authors: Hayford Amegbe, Charles Hanu, Farouq Mensah

Institutions: University of Nairobi, Takoradi Technical University, University of Cape Coast

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2907187516

FWCI: 1.73

Cites: 69

Cited by: 24

Related to: 10