Work

Redefining Expectancy Disconfirmation Theory using LIS SERVQUAL + : An Integrated Framework for evaluating Library Service Quality and User Satisfaction

Year: 2018
Type: article
Study design: Observational Study
Institution: University of Dhaka
Language: English
Subfield: Marketing
Open Access status: closed
OpenAlex ID: W2908323280
FWCI: 1.137
Cites: 41
Cited by: 17
Related to: 10