Work

Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness

Year: 2019

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2019.01.014

Authors: Omar S. Itani, Abdul-Nasser Kassar, Sandra Maria Correia Loureiro

Institutions: Lebanese American University, Iscte – Instituto Universitário de Lisboa, Unidade de Investigação em Desenvolvimento Empresarial

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2912214692

FWCI: 38.32

Cites: 88

Cited by: 367

Related to: 10