Work

L’effet médiateur de l’expérience client sur la relation entre la gestion des réclamations et la fidélité du client

Year: 2018

Type: article

Source: Mağallaẗ al-ՙulūm al-iqtiṣādiyaẗ wa al-tasyīr wa al-ՙulūm al-tiğāriyaẗ

Authors: Jamila Hammouche, Djamel Elhouari

Institution: Université Djilali de Sidi Bel Abbès

Language: French

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2912680743

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