Work

The interrelationships among organizational culture and service quality under different levels of competitive intensity

Year: 2019

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-10-2017-0096

Authors: Maria Karakasnaki, Evangelos Psomas, Nancy Bouranta

Institutions: University of Piraeus, University of Patras

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2913828977

FWCI: 2.382

Cites: 65

Cited by: 16

Related to: 10