Work

tcc2vec: RFM-informed representation learning on call graphs for churn prediction

Year: 2019

Type: article

Source: Information Sciences

DOI: 10.1016/j.ins.2019.02.044

Authors: Sandra Mitrović, Bart Baesens, Wilfried Lemahieu, Jochen De Weerdt

Institutions: KU Leuven, University of Southampton

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2916634624

FWCI: 3.608

Cites: 80

Cited by: 23

Related to: 10