Work

Dysfunctional Customer Behavior in Cross-border E-commerce: a Justice-affect-behavior Model

Year: 2018

Type: article

Source: Journal of electronic commerce research

Authors: Arthur J. Lin, Eldon Y. Li, 李有仁, Shih-Yang Lee

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2916716095

FWCI: 8.304

Cites: 102

Cited by: 44

Related to: 10