Work

Structural Equation Test of Service Quality Dimensions on the Relationship Quality Construct: Evidence from an Emerging Telecom Market

Year: 2019

Type: article

Study design: Observational Study

Source: Journal of Relationship Marketing

DOI: 10.1080/15332667.2018.1534066

Author: Chukwunonso Oraedu

Institutions: University of Nigeria, University of Nigeria Teaching Hospital

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2929708574

FWCI: 2.882

Cites: 71

Cited by: 14

Related to: 10