Work

Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Year: 2019

Type: article

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2019.03.021

Authors: Taiwen Feng, Dan Wang, Alan Lawton, Ben Nanfeng Luo

Institutions: Harbin Institute of Technology, Monash University, Federation University, Renmin University of China

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: National Natural Science Foundation of China, National Key Research and Development Program of China, Science Foundation of Ministry of Education of China

Awards: G3103252041, G5002270055, 绿色供应链整合对企业绩效的影响及控制机制研究

OpenAlex ID: W2937948062

FWCI: 27.19

Cites: 85

Cited by: 237

Related to: 10