Work

Service Guarantees and Opportunistic Behavior in a Leisure Setting: The Influence of Selected Personal and Situational Variables

Year: 2005

Type: article

Source: Journal of Park and Recreation Administration

Authors: Yvonne Bernier, Ronald E. McCarville

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2946235288

FWCI:

Cites: 31

Cited by: 3

Related to: 10