Work

Customer onboarding messages : the effects on customer repayment & immediate retention in the consumer loans business

Year: 2019

Type: dissertation

Source: Työväentutkimus Vuosikirja

Author: Catharina Marschan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2946386045

Cites: 12

Cited by:

Related to: 10