Work

Humanlike robots as employees in the hotel industry: Thematic content analysis of online reviews

Year: 2019

Type: article

Source: Journal of Hospitality Marketing & Management

DOI: 10.1080/19368623.2019.1592733

Author: Chung-En Yu

Institution: Fachhochschule Salzburg

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

Funders: McGill University, Universität Salzburg

OpenAlex ID: W2948937301

FWCI: 35.73

Cites: 82

Cited by: 283

Related to: 10