Work

AI-Based Digital Assistants

Year: 2019

Type: article

Source: Business & Information Systems Engineering

DOI: 10.1007/s12599-019-00600-8

Authors: Alexander Maedche, Christine Legner, Alexander Benlian, Benedikt Berger, Henner Gimpel, Thomas Hess, Oliver Hinz, Stefan Morana, Matthias Söllner

Institutions: Karlsruhe Institute of Technology, University of Lausanne, Technische Universität Darmstadt, Ludwig-Maximilians-Universität München, University of Augsburg, Fraunhofer Institute for Applied Information Technology, Goethe University Frankfurt, University of Kassel, University of St.Gallen

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2950948599

FWCI: 38.9

Cites: 31

Cited by: 487

Related to: 10