Work

Design for Fast Request Fulfillment or Natural Interaction? Insights From an Experiment With a Conversational Agent

Year: 2019

Type: article

Source: Journal of the Association for Information Systems

Authors: Stephan Diederich, Alfred Brendel, Sascha Lichtenberg, Lutz M. Kolbe

Institution: University of Göttingen

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2951105432

FWCI: 4.402

Cites:

Cited by: 23

Related to: 10