Work

Customer participation in service production and delivery.

Year: 1990

Type: article

Source: Journal of Retailing

Authors: Scott W. Kelley, James H. Donnelly, Steven J. Skinner

Institution: University of Kentucky

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2954627247

FWCI: 8.339

Cites:

Cited by: 762

Related to: 10