Work

The experience economy: micro trends

Year: 2019
Type: article
Abstract: Purpose This trends paper is based upon a literature review and access to a series of databases; thus, with the help of these the purpose of this paper is to provide insight into changing consumer behaviours. Design/methodology/approach This paper explores how the experience economy will evolve and outlines the micro and sub-trends that will shape its future. Findings This paper identifies seven micro trends associated with the experience economy. The micro trends are: once is never enough, luxury experienced, leisure upgrade, escape from modernity to authenti-seeking, fluid identity, everyday exceptional and experience first. Originality/value This trends paper provides useful insights into the experience economy for researchers, practitioners, students or interested parties. Going beyond a broad interpretation, it focuses on specific micro trends in action.
Language: English
Subfield: Marketing
Open Access status: diamond
OpenAlex ID: W2963314243
FWCI: 5.578
Cites: 16
Cited by: 39
Related to: 10