Work

Exploring the impact of personalized management responses on tourists’ satisfaction: A topic matching perspective

Year: 2019

Type: article

Source: Tourism Management

DOI: 10.1016/j.tourman.2019.103953

Authors: Xiaowei Zhang, Shuchen Qiao, Yang Yang, Ziqiong Zhang

Institutions: Harbin Institute of Technology, Temple University

Language: English

Topic: Digital Marketing and Social Media

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

Funders: National Natural Science Foundation of China, Fok Ying Tong Education Foundation

Awards: G2178771794, 在线消费者评论有偏性的影响因素及其作用机制研究, 自身因素与可观测信息对消费者在线购买决策质量的影响机制研究

OpenAlex ID: W2964499016

FWCI: 20.14

Cites: 80

Cited by: 107

Related to: 10