Work

Relationship between the dimensions of satisfaction and loyalty: an empirical study

Year: 2012

Type: article

Study design: Observational Study

Author: Saravana Jaikumar

Institution: Indian Institute of Management Ahmedabad

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2977717527

FWCI: 1.426

Cites: 31

Cited by: 3

Related to: 10