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IT SERVICE CLIMATE : THE VALIDATION OF AN ANTECEDENT CONSTRUCT FOR IT SERVICE QUALITY Climat du service TI : la validation d'un construit antécédent de la qualité de service des TI

Year: 2008

Type: article

Authors: Ronnie Jia, Blaize Horner Reich

Language: French

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2978802979

FWCI:

Cites: 30

Cited by:

Related to: 10