Work

A review of customer citizenship behaviors in the service context

Year: 2019

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642069.2019.1680641

Authors: Taeshik Gong, Youjae Yi

Institutions: Hanyang University, Seoul National University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2981768058

FWCI: 11.39

Cites: 112

Cited by: 207

Related to: 10