Work

Minding the competition: The drivers for multichannel service quality in fashion retailing

Year: 2019

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2019.101974

Authors: Elena Patten, Wilson Ozuem, Kerry Howell, Geoff Lancaster

Institutions: Corvinus University of Budapest, Teesside University, London School of Commerce

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2990529586

FWCI: 6.888

Cites: 80

Cited by: 48

Related to: 10