Work

The Impact of Service Quality on Customer Satisfaction: A Case Study on Nekemte Municipality, Oromia Region, Ethiopia

Year: 2019
Type: article
Abstract: Customer satisfaction and Service quality are important concepts to academic researchers studying consumer evaluations and to practitioners as a means of creating competitive advantages and customer loyalty.Many industries are paying
Institution: Wollega University
Language: English
Subfield: Marketing
Open Access status: diamond
OpenAlex ID: W3004003381
FWCI: 3.625
Cites: 11
Cited by: 49
Related to: 10