Work

Consumer engagement behaviors: do service convenience and organizational characteristics matter?

Year: 2020

Type: article

Study design: Observational Study

Source: Journal of Service Theory and Practice

DOI: 10.1108/jstp-03-2018-0049

Authors: Sanjit Kumar Roy, Vaibhav Shekhar, Ali Quazi, Mohammed Quaddus

Institutions: The University of Western Australia, ICFAI Business School, University of Canberra, Curtin University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3015452935

FWCI: 8.245

Cites: 135

Cited by: 66

Related to: 10