Work

Artificial intelligence: disrupting what we know about services

Year: 2020

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/jsm-01-2019-0047

Authors: Dora E. Bock, Jeremy S. Wolter, O.C. Ferrell

Institution: Auburn University

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3015869497

FWCI: 23.3

Cites: 64

Cited by: 328

Related to: 10