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Relationship between retailers’ return policies and consumer ratings

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Year: 2020
Type: article
Source: Journal of Services Marketing
DOI: 10.1108/jsm-09-2019-0340
Authors: Md Rokonuzzaman, Atmadeep Mukherjee, Pramod Iyer, Amaradri Mukherjee
Institutions: University of Wisconsin–Eau Claire, Portland State University, University of Arkansas at Fayetteville, Middle Tennessee State University
Language: English

Topic: Consumer Market Behavior and Pricing
Subfield: Marketing
Field: Business, Management and Accounting
Domain: Social Sciences

Open Access status: closed
OpenAlex ID: W3017784585
FWCI: 3.094
Cites: 71
Cited by: 18
Related to: 10
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