Work

Effects of service climate and leadership behavior on service quality: a multi-level analysis

Year: 2004

Type: article

Authors: C. Harry Hui, Warren C. K. Chiu, Philip L. H. Yu, Khc Cheng, Hhm Tse

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3033556270

FWCI:

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Related to: 10