Work

Customer Satisfaction and Retention and its impact on Turism in Hotel Industry

Year: 2020

Type: article

Study design: Observational Study

Source: Redalyc (Universidad Autónoma del Estado de México)

Authors: Andala Rama Putra Barusman, Evelin Putri Rulian

Language: Spanish

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W3034574479

FWCI: 0.21

Cites:

Cited by: 1

Related to: 10