Work

Brand Trust as a Source of Brand Equity

Year: 2019
Type: article
Abstract: The theoretical and empirical lack of support for including brand trust in the model of brand equity and the brand-customer relationship paradigm require further investigation of the links between the two terms. For the purposes of the current research, six proposals for operationalisation of brand trust are discussed. A novel classification of its dimensions, namely: consistency, honesty, and concern, and a hypothetical model of brand equity including brand are proposed.
Language: English
Subfield: Marketing
Open Access status: green
OpenAlex ID: W3036739805
FWCI: 0.265
Cites:
Cited by: 2
Related to: 10