Work

Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic

Year: 2020

Type: article

Study design: Observational Study

Source: Journal of service management

DOI: 10.1108/josm-05-2020-0160

Authors: Silke Bartsch, Ellen Weber, Marion Büttgen, Ariana Huber

Institutions: Ludwig-Maximilians-Universität München, University of Hohenheim

Language: English

Topic: Employee Performance and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W3048636589

FWCI: 79.15

Cites: 63

Cited by: 475

Related to: 10