Work

Customer value co-creation and employee silence: Emotional intelligence as explanatory mechanism

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2020.102646

Authors: Evans Asante Boadi, Zheng He, Eric Kofi Boadi, Samuel Antwi, Joy Say

Institutions: University of Electronic Science and Technology of China, Koforidua Technical University, University of Professional Studies, University of Education, Winneba

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Ministry of Education of the People's Republic of China

OpenAlex ID: W3076983552

FWCI: 4.899

Cites: 94

Cited by: 33

Related to: 10