Work

A Robust Systematic Approach for Ensuring Optimal Telecom Service Delivery

Year: 2020

Type: article

Source: IEEE Communications Magazine

DOI: 10.1109/mcom.001.2000258

Authors: Affan Ahmed Toor, Muhammad Usman, Farah Younas, Alvis Fong

Institutions: Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology, Auckland University of Technology, Manchester Metropolitan University, Western Michigan University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3082405917

FWCI: 0.192

Cites: 14

Cited by: 5

Related to: 10