Work

Adoption of AI-based chatbots for hospitality and tourism

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/ijchm-04-2020-0259

Authors: Rajasshrie Pillai, Brijesh Sivathanu

Institution: Sri Balaji University, Pune

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3085789143

FWCI: 58.45

Cites: 130

Cited by: 1,156

Related to: 10