Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption
Year: 2020
Type: article
Study design: Observational Study
Source: Journal of Business Research
Authors: Teresa Fernandes, Elisabete Oliveira
Institution: Universidade do Porto
Language: English
Topic: AI in Service Interactions
Subfield: Marketing
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W3086863954